"I ride year round and the guys there are always very helpful and help me answer all of my questions. "

"Went in to get some turn signals and the staff were helpful. While they didn't work out, I also had no problems returning the items for a full refund! Thanks..."

"Friendly helpful staff with smiles"

"Guys were terrific. Installed my new sena radios on my wife's and my helmets showed us how to use them all while artfully handling other customers too. Very pleased. First time in but it won't be the last."

"Went in and bought a trackside stand to work on bike. When I put the bike on the stand and raised it I immediately noticed I could not use a safety pin because the holes on the main shaft of the stand were not drilled properly to clear the platform shaft when raised. Then when I took the bike off of the stand and used my foot to move the stand from under the bike one of the rubber ends on the feet came off. Turns out it was cracked. Bike was within weight limit of stand. When I called to see if I could get a replacement I was told that because I had used it already I could not return it."

"Good but could use some additional higher quality equipment "

"The crew was very helpful "

"I ordered a Dainese jacket online. After receiving it realized it was too small. I called my local Cycle Gear and spoke with Tristan. He said bring it on in and we can exchange it. He mentioned they did not have it in stock. But he could order it for me. He gave me numbers to the Portland and Beaverton Cycle Gear. I called to see if they had it in stock. They did not so I jumped in my car and headed to Salem Cycle Gear. Tristan was so professional. He quickly return the jacket reversed the charges and ordered a new jacket for me. Tristan was able to find the correct size jacket at the San Diego store. He called them directly and ask them to send it. I received the new jacket in less than A week. Tristan is a huge asset to your company. I appreciated his prompt professional service. He definitely knows his job. Tristan is solely responsible for helping me make my Marine sons Christmas a great one. Thank you from the bottom of my heart Tristan. Merry Christmas."

"Always helpful friendly service! Left with everything I needed."

"The crew at the Salem Oregon store are always helpful. Good job on staffing."

"i went in to exchange pants, turn out they are no longer made. So all they would do was store credit ok, ill do that get different pants. it looks like they made the exact same pants but without the freeze outliner some quilted liner. tried them no thank you. very disappointed. so i opted for a new helmet. I went to look to see if they had the Shark helmets and they did not was very disappointed they said they could order it but i was not willing to order it without trying it on for fit, and how feels with glasses. I found one i like then when i ask about the pinlock insert in colors i get told that they do not make that. i pull up pinlocks webite on my phone and show him they do make the pinlock insert in colors for the helmet i was going to purchase. He changes what he says and that we no not carry those pinlock inserts. So i ordered the pinlock ready visor and the insert I am waiting on those to arrive. The helmet is great i really enjoy it. "

"I've had a good experience at the Salem Cycle Gear every time I have been in there. The staff are helpful and courteous, and the store's selection is usually very good. They may not always have what I'm looking for but they are willing to help me track it down or offer suggestions of where I can find what I want. "

"Found us great deals and even checked other stores for inventory. "

"Cycle gear was there when I needed to change oil in my Triumph Scrambler. Got the right oil and drain plug washers fast, just a short wait for the credit card to process.
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"Ordered some Alpinestars Track leather pants with the help of Jonathan and the crew (thanks for the bottle of water! I needed it bad!), and I got a perfect fit on the first try! Very happy with the help I got when ordering, and looking forward to updating my boots & gloves next month. And then updating my winter riding gear will be next. :)"